We're聽aware there is currently an issue affecting students and staff聽trying to log in to Brightspace.
When trying to log in you may find the聽form fields go blank聽or an HTTP Error 400聽message appears.聽This issue can be resolved by clearing your cache.聽聽聽
Clearing cache differs depending on the browser you are using, please try the following steps:聽
Google Chrome聽
- Click the three dots in the top right corner of the browser聽
- Select 鈥楽ettings鈥櫬�
- Select 鈥楶rivacy and security鈥櫬�
- Select 鈥楥lear browsing data鈥櫬�
- On the box that pops up, copy the selections in the image to the right聽
- Click 鈥楥lear data鈥�
- When the pop up disappears, close the browser,聽re-open聽and go to聽Brightspace聽and sign in.聽
贰诲驳别听
- Click the three dots in the top right corner of the browser.聽
- Select 鈥楽ettings鈥櫬�
- Select 鈥楶rivacy search and services鈥櫬�
- Scroll to 鈥楥lear browsing data鈥櫬�
- Click the 鈥楥hoose what to clear鈥� button聽
- Copy the selections in the image to the right聽
- Click 鈥楥lear now鈥�
- When the pop up vanishes close Edge, relaunch and go to聽Brightspace聽and sign in.
Safari
- Select 鈥楽afari鈥� from the top menu bar聽
- Select 鈥楶references鈥� or 鈥楽ettings鈥櫬�
- Select 鈥楢dvanced鈥櫬�
- Tick the box saying 鈥楽how develop menu in menu bar鈥櫬�
- Go to 鈥楧evelop鈥� in top menu bar聽
- Click 鈥楨mpty caches鈥櫬�
- Close Safari and relaunch, go to聽Brightspace聽and sign in.聽
